Our Approach
True Synergy is experienced in providing support solutions to associations that are managed by volunteer office bearers. We make it our business to understand your organisation, including your constitution, charter and services, as well as your ultimate goals and objectives.
Our approach is designed to support your association in the best way possible, and is entirely flexible depending on your specific needs.
True Synergy appoints an account team, initially with two dedicated members: a Key Account Manager, and an Administration and Accounts Officer. Additional team members may be assigned during peak periods or as your needs grow and evolve. This approach allows strong relationships to be formed and ensures that work requirements are consistently met.
Time and effort extended by your association to train and impart knowledge to True Synergy is shared amongst our team. True Synergy has found this working model to be highly effective and beneficial, providing continuity and knowledge retention.
True Synergy becomes an extension of your business. Our approach ensures that, at all times, you have access to a reliable, knowledgeable, and efficient support team that understands your organisation’s needs.
Why Choose True Synergy?
- We create a ‘true synergy’ with all our clients to support your business strategy and core business objectives.
- We act professionally and with integrity and accountability in the care of your core asset—your members.
- We deliver customer service excellence at all times.
- We continually evolve our service offering, keep abreast of new market trends and embrace new technology.
- We deliver measurable value, offering cost effective, reliable, efficient solutions.
- We aim to understand your business and become an ambassador of your association, assuming ownership, pride and responsibility for all work undertaken.