Administrative work is a necessary evil in the effective management of any association. Without effective administration your association will struggle to deal with the demands of growth. Outsourcing your administrative requirements to True Synergy will allow you to spend more time chasing your goals and looking after members, rather than dealing with paperwork.
We differentiate ourselves from typical administrative outsourcing because we take the time to become part of your business, to understand your needs and your requirements. We like to think of ourselves as part of your team, as ambassadors of your association.
Some of the administration support services we provide include:
- Secretarial and administration support services (Microsoft Office Suite)
- Provision of a direct telephone line, answering machine, electronic fax and flexible reception services
- Answer incoming telephone and email enquiries
- Management of membership enquiries
- General correspondence preparation
- Meeting co-ordination, minutes and agenda preparation
- Design of bulk emails and circulation to member and non-member databases
- Record keeping and maintenance, including policies, procedures, and position descriptions
- Formatting of documents, presentations, submissions, templates and proposals
Our administrative support services are broken up into two streams:
- Receptionist Services: Our flexible receptionist services give you the option of having a dedicated reception at our office or having one of our receptionists man your office.
- Office Management: We can provide a brand new, individually tailored office management solution, or tweak your current one to ensure optimum organisational operation. We’ll guarantee that everything ends up where it needs to be, no meetings are missed, and no important documents go missing.